Digital Transformation - Technology Domains

List of Horizontals (Technology Side)
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Security
- Focus: Cybersecurity, identity & access management, compliance, threat detection/prevention.
- Responsibilities:
- Define security standards and best practices for all systems.
- Provide tools and governance to ensure data protection and regulatory compliance.
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Collaboration
- Focus: Team communication tools/platforms, productivity suites, messaging platforms, project/task management.
- Responsibilities:
- Enable seamless communication across verticals.
- Integrate collaboration tools with business workflows for real-time information sharing.
- Email, chat, conference, workflow
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Document / Content Management
- Focus: Content management, record keeping, document workflows, knowledge repositories, workflow automation, e-signatures.
- Responsibilities:
- Implement enterprise-wide document management systems.
- Streamline document-centric workflows (e.g., approvals, sign-offs).
- Ensure compliance with legal and regulatory retention requirements.
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Enterprise Applications
- Focus: ERP, CRM, PLM, specialized line-of-business applications.
- Responsibilities:
- Build, configure, and maintain core enterprise software platforms.
- Ensure integration between different applications for holistic process coverage.
- Mainly support for these platforms.
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Data & Analytics
- Focus: Data lake/warehousing, data governance, reporting, analytics, business intelligence (BI), AI/ML capabilities.
- Responsibilities:
- Develop data strategy and architecture.
- Provide tools and frameworks for reporting, dashboards, and predictive analytics.
- Ensure data quality, security, and compliance.
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Integration & Middleware
- Focus: APIs, ESB, microservices architectures.
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Infrastructure / Cloud
- Focus: hosting, virtualization, networking, end-user computing.
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DevOps / Software Engineering Tools
- Focus: If software development is a cross-cutting capability rather than a vertical
3.3.1 List of Subject Areas (Functional Domains)
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EHS&S (Environment, Health, Safety & Sustainability)
- A broad domain with multiple sub-processes (compliance reporting, audits, incident management).
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Enterprise Security Risk Management
- Could be its own subject area overseeing strategy, governance, frameworks for risk, or integrated as part of a wider “Security” horizontal.
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Extended PLM (Product Lifecycle Management)
- Often a broad domain that might overlap with R&D, quality, engineering changes, supply chain, etc.
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IP Management
- Domain focused on patents, trademarks, and other intellectual property assets.
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IT Management
- Broad domain covering infrastructure, support, change management, vendor management, etc.
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Quality Systems
- Could be a domain (quality governance, audits, procedures) that supports many processes, especially in regulated industries.
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Regulatory Compliance
- Cross-cutting domain that impacts procurement, manufacturing, logistics, product development, etc.
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Software Development
- Depending on your business model, if software is a core product or a critical internal development process, you might treat it as an end-to-end process (concept → dev → QA → deployment → maintenance).
- Alternatively, some companies treat Software Development as a horizontal technology domain if it's a broad capability supporting multiple business processes.