Digital Transformation - Technology Domains

Digital Transformation - Technology Domains

List of Horizontals (Technology Side)

  1. Security

    • Focus: Cybersecurity, identity & access management, compliance, threat detection/prevention.
    • Responsibilities:
      • Define security standards and best practices for all systems.
      • Provide tools and governance to ensure data protection and regulatory compliance.
  2. Collaboration

    • Focus: Team communication tools/platforms, productivity suites, messaging platforms, project/task management.
    • Responsibilities:
      • Enable seamless communication across verticals.
      • Integrate collaboration tools with business workflows for real-time information sharing.
      • Email, chat, conference, workflow
  3. Document / Content Management

    • Focus: Content management, record keeping, document workflows, knowledge repositories, workflow automation, e-signatures.
    • Responsibilities:
      • Implement enterprise-wide document management systems.
      • Streamline document-centric workflows (e.g., approvals, sign-offs).
      • Ensure compliance with legal and regulatory retention requirements.
  4. Enterprise Applications

    • Focus: ERP, CRM, PLM, specialized line-of-business applications.
    • Responsibilities:
      • Build, configure, and maintain core enterprise software platforms.
      • Ensure integration between different applications for holistic process coverage.
      • Mainly support for these platforms.
  5. Data & Analytics

    • Focus: Data lake/warehousing, data governance, reporting, analytics, business intelligence (BI), AI/ML capabilities.
    • Responsibilities:
      • Develop data strategy and architecture.
      • Provide tools and frameworks for reporting, dashboards, and predictive analytics.
      • Ensure data quality, security, and compliance.
  6. Integration & Middleware

    • Focus: APIs, ESB, microservices architectures.
  7. Infrastructure / Cloud

    • Focus: hosting, virtualization, networking, end-user computing.
  8. DevOps / Software Engineering Tools

    • Focus: If software development is a cross-cutting capability rather than a vertical

3.3.1 List of Subject Areas (Functional Domains)

  1. EHS&S (Environment, Health, Safety & Sustainability)

    • A broad domain with multiple sub-processes (compliance reporting, audits, incident management).
  2. Enterprise Security Risk Management

    • Could be its own subject area overseeing strategy, governance, frameworks for risk, or integrated as part of a wider “Security” horizontal.
  3. Extended PLM (Product Lifecycle Management)

    • Often a broad domain that might overlap with R&D, quality, engineering changes, supply chain, etc.
  4. IP Management

    • Domain focused on patents, trademarks, and other intellectual property assets.
  5. IT Management

    • Broad domain covering infrastructure, support, change management, vendor management, etc.
  6. Quality Systems

    • Could be a domain (quality governance, audits, procedures) that supports many processes, especially in regulated industries.
  7. Regulatory Compliance

    • Cross-cutting domain that impacts procurement, manufacturing, logistics, product development, etc.
  8. Software Development

    • Depending on your business model, if software is a core product or a critical internal development process, you might treat it as an end-to-end process (concept → dev → QA → deployment → maintenance).
    • Alternatively, some companies treat Software Development as a horizontal technology domain if it's a broad capability supporting multiple business processes.