Digital Transformation - End-to-End Business Processes

Digital Transformation - End-to-End Business Processes

List of Verticals (Business Side)

Examples of Common Verticals (illustrative):

  • Procurement / Procure‑to‑Pay (P2P) — vendor mgmt., sourcing, PO→invoice→payment.
    • Objectives: reduce cycle time, improve SRM, automate approvals/compliance.
  • HR / Hire‑to‑Retire (H2R) — talent, onboarding, performance, learning, off‑boarding.
    • Objectives: improve employee experience, speed onboarding, increase retention.
  • Finance / Record‑to‑Report (R2R) — planning, close, reporting, AP/AR, assets.
    • Objectives: real‑time visibility, automation, accuracy.
  • Supply Chain / Plan‑to‑Produce / Deliver‑to‑Return — inventory, logistics, fulfillment.
    • Objectives: forecast accuracy, warehouse automation, cost per order.
  • Lead‑to‑Cash (L2C) — marketing/CRM through order capture and cash application.
    • Objectives: conversion lift, quote speed, DSO reduction.
  • Concept‑to‑Launch (C2L) — R&D through release/commercialization.
    • Objectives: development throughput, compliance by design, quality at source.

  1. Procurement

    • Scope: Vendor management, sourcing, contract management, purchasing, and payment workflows.
    • Core Objectives:
      • Reduce cycle time for purchasing.
      • Improve supplier relationship management.
      • Automate compliance and financial approvals.
  2. HR (Human Resources)

    • Scope: Talent acquisition, onboarding, performance management, learning & development, off-boarding.
    • Core Objectives:
      • Enhance employee experience with self-service portals.
      • Streamline onboarding and performance review processes.
      • Leverage analytics to improve talent retention and engagement.
  3. Finance

    • Scope: Budgeting, forecasting, accounts payable/receivable, reporting.
    • Core Objectives:
      • Optimize financial planning and analysis.
      • Automate routine accounting tasks.
      • Integrate real-time reporting for better visibility.
  4. Supply Chain

    • Scope: Inventory management, logistics, fulfillment, distribution.
    • Core Objectives:
      • Improve demand forecasting accuracy.
      • Automate warehouse operations and track logistics in real time.
      • Reduce operational costs through process optimization.
  5. Acquire to Retire (Asset Lifecycle)

    • The end-to-end lifecycle of fixed assets (from acquiring or building assets to retiring/disposing of them).
  6. Contract Lifecycle Management

    • End-to-end process for creating, negotiating, approving, executing, and renewing or terminating contracts.
  7. Lead to Cash (Sales Workflow) (CRM, Shaping, and Orders)

    • Commonly called “Lead to Cash” or “Opportunity to Cash,” includes marketing/CRM activities through booking the order and receiving payment.
  8. Hire to Retire (HR Workflow Lifecycle)

    • Full employee lifecycle process from recruiting/hiring to off-boarding and retirement.
  9. Procure to Pay (Procurement & AP)

    • From procurement request to vendor selection, purchase orders, receiving goods/services, invoicing, and final payment.
  10. Record to Report (Finance close & reporting)

    • Finance process covering recording financial transactions and generating reports (closing the books, financial statements, etc.).
  11. Concept to Commercialization (R&D & Tech Development)

    • If it is truly an end-to-end process (from idea inception, research, prototyping, testing, to commercialization), it can be considered an E2E flow.
    • Concept to Launch